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Recorded template baseline: September 18, 2024. Historical bundle release: July 9, 2026. Actual agreement and notice dates depend on execution or adoption. This resource does not establish operational compliance.

Telehealth and Remote Care Consent Template

Customization required. This template is provided for policy operations and counsel review. Replace every NEXQ-reviewed value, verify every factual statement, and confirm applicability before publication. The template is not legal advice and does not create an attorney-client relationship.

Recorded template baseline: September 18, 2024
Last updated: September 30, 2026
Owner: NEXQ privacy, security, and legal operations
Applies to: NEXQ websites, web applications, protected workspace surfaces, mobile app surfaces, APIs, secure healthcare and healthtech workflow demonstrations, security and post-quantum readiness planning, diagnostics-workflow support concepts, oncology workflow research, cardiovascular longevity research, research collaboration, support, and related services

This template is a drafting aid for telehealth workflows and must be completed by the responsible licensed healthcare provider for the patient’s location and service. It does not establish that NEXQ provides clinical care or that a patient has consented.

1. Telehealth description

Telehealth may involve video, audio, asynchronous messaging, remote monitoring, patient-generated data, AI-assisted documentation, and electronic records. The provider remains responsible for clinical care.

Before providing telehealth, the responsible provider must explain the proposed service, material risks and limitations, available alternatives, privacy practices, and how the patient can decline or withdraw consent. Allow questions and obtain the patient’s or legally authorized representative’s affirmative informed consent in the form required by applicable law and payer rules. Document consent, its date, the information provided, and any required representative authority in the appropriate record. Accessing or using a website alone is not this consent. Explain how withdrawal affects future telehealth availability and arrange an appropriate alternative where required. Recording, research, and other uses requiring separate permission must not be bundled into general telehealth consent.

3. Risks and limitations

Telehealth may involve technology failures, privacy risks, incomplete information, delays, and limitations compared with in-person care. Emergency services should be contacted for emergencies.

4. Privacy

Telehealth information may be used and disclosed under the provider’s Notice of Privacy Practices, consent forms, HIPAA, state law, and payer requirements.

5. Patient responsibilities

Patients should provide accurate information, use a private location where possible, secure their device, and seek emergency care when needed.

Provider review references

See HHS guidance on obtaining informed consent. For California, Business and Professions Code 2290.5 requires disclosure and verbal or written consent before covered telehealth delivery, with documentation. Other states and particular services may impose different requirements.